Privacy Policy HiGH Software - Highsoftware

Privacy Policy HiGH Software

Privacy policy of HiGH Software

This privacy policy tells you about HiGH Software’s policies and practices for the collection, use, processing, storage, and disclosure of information that we collect about you through our sites, products and services. It applies to your use of our website located at www.highsoftware.com (the “Website”), but does not apply to any third party sites that may be linked to our Website.

The terms “we”, “us”,”our” and “HiGH Software” refer to www.highsoftware.com. The terms “you” and “your” refer to you, as a subscriber of our services. The term “personal information” means information that you provide to us which personally identifies you such as your name, phone number, email address, and other data that is tied to such information. By using our website and services you agree to be bound by the terms of this privacy policy. If you do not agree with these terms, please do not use HiGH Software.

Privacy

HiGH Software respects your privacy and seeks to protect that data. We hope that the information in this policy will show you how we gather, use and protect your personal data. We aim to ensure that the processing of personal data by or on behalf of HiGH Software is fair and reasonable and that your personal data is secure, accurate and up to date.

Because HiGH Software and its services and products are sold world-wide and are online, as a result they are international; hence personal data may be made available internationally, including in countries that do not have data protection laws or laws that provide equivalent protection to European or North American rules.

Collection of information

HiGH Software collects information about our users and other individuals it deals with in its day-to-day business. This information can include contact and registration information, information about the way registered users use our services as well as details of individuals’ interests. It is used for administration and to support, improve and obtain feedback on the HiGH Software products and to prevent and detect breaches of security, the law or our contract terms.

In addition, HiGH Software may ask for information about your business including but not limited to information such as industry, business model or company address details.

Where allowed by the law HiGH Software may collate information about individuals and businesses that it receives from others with the information we obtain directly. The information described above may be retained and used by HiGH Software after an individual or business ceases to use HiGH Software services or the individual has ceased dealing with us. HiGH Software will also use all this information to assess what HiGH Software products and services may be of interest to individuals and to personalize the service we provide.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

When there is no interaction data will be held for 24 months, after which time it will be destroyed. When there is interaction the information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Newsletter

HiGH Software sends newsletters (on average) twice per month with trends, news, insights and solutions. HiGH Software will only send you a newsletter after you opt-in through our whitepaper form, when you fill in a request to be added to our mailing list or when you are a partner or customer. Underneath every newsletter you can find an opt-out. Use this button to unsubscribe.

Whitepapers

When downloading our whitepapers you agree to be approached via email by our sales department. You can unsubscribe anytime by replying to our email and request to be removed from our contactlist. If you ignore our emails the contact information will be automatically removed. Your information is 100% secure and it will never be shared with third parties.

What are your rights?

Under the EU General Data Protection Regulation (GDPR) you have the right to access, rectify, restrict or delete the data we collected.If at any point you believe the information we process about you is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated. info@highsoftware.com

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Europian Data Protection Supervisor https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en

Transfer of data to third parties

HiGH Software does not share, sell, rent, or trade personal data with third parties for their promotional purposes. We do not partner with or have special relationships with any ad server companies.

Cookies

HiGH Software may place a “cookie” in the browser files of your computer. This cookie does not collect information that personally identifies you as an individual (we anonymized your IP adress), but merely allows us to recognize your repeated visits to highsoftware.com. We use our cookie collected information to make your visit more enjoyable. If you want to disable cookies, there is a simple procedure in most Internet browsers that allows you to turn off or delete cookies. You can find more information about how to delete cookies in the article ‘Delete Tracking Cookies.’ Please remember that cookies may be required to use certain features of the HiGH Software website.

How we use Cookies

The cookies we use for our website are not strictly necessary, but are required to provide you with the best user experience and also tell us which pages you find most interesting (anonymously).

Google

We track the pages you visit trough Google Analytics. This way we collect data to see how our website functions and how we can improve your browsing experience. We do this with your privacy in mind. We do not share information with Google and all IPaddresses are anonymized. Google’s privacy policy is available at: www.google.com/privacypolicy.html

Hotjar

To get an insight how you as unique, anonymous visitor use the website in real-time we use Hotjar. With the collected data, we improve the website and create a website that works best for you. Hotjar will not show or use IP-addresses and data cannot be traced back to your IP address. The cookies will delete themselves automatically after one year. If you do not want Hotjar placing cookies, you can disable it via the Hotjar opt-out form

Security

We follow generally accepted industry standards such as firewalls and encryption and data privacy legal requirements to protect the information submitted to us, both during transmission and after we receive it, against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any personal information to us or to any other party via the Internet. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy policy page, to the HiGH Software homepage, and to other places that we deem appropriate so that you are aware of what information we collect, how we use it, who has access to it, and under what circumstances, if any, we disclose it.

Contact Us

If you feel that this site is not following its stated information policy, you can contact us by filling in the contact form on our website or dial the number that is stated in the get in contact page.

Questions

If you have questions or concerns regarding this policy, please contact HiGH Software at info@highsoftware.com